Tamedia Advertising
CRM & AI Lead and Sales Manager in French-speaking Switzerland. From team needs to tool adoption.
Context
Tamedia Advertising is the advertising arm of Tamedia’s Swiss media brands (24 heures, Tribune de Genève, Bilan and Femina). I grow a portfolio of 450 clients and 1,650 prospects across Vaud and Geneva.
450 clients, one rep
Managing a portfolio this size solo means constant trade-offs: who deserves an hour of prep, who gets an automated follow-up, how not to lose track of 1,650 prospects.
On top of that sits a cross-functional one: driving day-to-day AI adoption in a sales team seasoned in traditional methods.
CRM & AI Lead: from needs to rollout
I define and prioritise CRM and AI needs around sales team challenges. I coordinate the HubSpot Key User network and connect users, business teams and technical teams.
I coordinate functional testing and new CRM feature rollouts, then help teams adopt HubSpot, new tools and workflows.
I identify AI use cases that improve sales processes and team productivity, then design and implement tools and automations for the sales team.
I contribute to data quality, reporting and process improvements. With the Technical Domain Lead, I work on CRM changes and integration needs.
Sales Manager: portfolio and media strategy
I manage and grow a portfolio of public- and private-sector clients across Vaud and Geneva, develop new accounts and identify sales opportunities.
I advise clients and design media strategies across print, digital, sponsored content and special projects. I coordinate advertising projects with internal teams and draw on Tamedia brands and platforms, including 24 heures, Tribune de Genève, Bilan and Femina.
This work contributes directly to advertising revenue: +18% on my portfolio, CHF 700K generated.
Quoting in the room
The teams said it plainly: the production cost of a piece of content was never clear. In a meeting, you could not name a price. You had to deflect, dig through the catalogue, email the Commercial Content team, then wait for a quote. Half a day.
I built PK-Calculator, which works that cost out from catalogue and custom pricing. The rep has the number in two minutes, during the meeting. 50+ salespeople use it.
From brief to prospecting plan
Same logic upstream of the sale. A brief, an email or a meeting write-up goes in; a prospecting plan comes out, with the follow-up email, the script and the quote. Built by hand, that plan could take half a day depending on the size of the project.
Two changes inside HubSpot
In HubSpot, I set up automatic follow-up on deals with no activity for fifteen days. Fewer things forgotten, a cleaner pipeline, less revenue lost for no reason.
I also built an agent that answers users’ HubSpot questions from the internal documentation. 50+ salespeople use it, it is still running and I keep it up to date.
What drives adoption
There was resistance at first. What unlocked it was a demo in a team meeting: the more technically curious picked it up immediately, once they saw the time it saved. The rest followed in ones and twos.
The test I apply to an internal tool: is anyone still using it three months after rollout? The answer is decided after the launch.
What moved
+18% revenue on the portfolio, CHF 700K generated, with my own tools in daily support. The same tools run with the teams I trained across French-speaking Switzerland.
Highlights
- PK-Calculator: a production cost goes from half a day of waiting to two minutes, in the meeting
- An agent backed by the internal HubSpot documentation, 50+ salespeople, still in service
- Automatic follow-up on deals idle for fifteen days: fewer things forgotten, a cleaner pipeline
The takeawayA sales team seasoned in traditional methods uses tools it did not build, every day. What tipped it: a demo in a meeting, and time saved on the first try.